Privacy Policy

At Courtile, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use the Courtile platform. Please read this policy carefully. By using our services, you agree to the terms described below.

1. Information We Collect

We may collect the following categories of information:

• Personal Identification Information: Name, email address, phone number, professional designation, and bar registration number when you register or contact us.
• Organisation Information: Law firm name, size, and contact details.
• Usage Data: Information about how you access and use the platform, including IP address, browser type, pages visited, and time spent.
• Case & Professional Data: Case details, documents, notes, and tasks you enter into the platform. This data is entered voluntarily and belongs to you.
• Payment Information: Billing details processed securely through third-party payment providers. We do not store full card numbers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Courtile platform.
• Process transactions and send related information, including purchase confirmations and invoices.
• Send administrative information such as updates, security alerts, and support messages.
• Respond to your enquiries and provide customer support.
• Monitor and analyse usage trends to enhance user experience.
• Comply with legal obligations applicable to legal technology services in India.

3. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption (TLS/SSL) in transit and at rest. We implement access controls, audit logging, and regular security reviews to protect against unauthorised access, alteration, disclosure, or destruction of your information.

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any breach as required by applicable law.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors (e.g., cloud hosting, payment processors, email delivery) who assist us in operating the platform under strict confidentiality agreements.
• Legal Requirements: If required by law, court order, or government authority, or to protect the rights, property, or safety of Courtile, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us remember your preferences and analyse site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the platform may not function correctly.

6. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to certain processing of your data.

To exercise any of these rights, please contact us at info@courtile.com.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer necessary, it is securely deleted or anonymised.

8. Children's Privacy

Courtile is intended for use by legal professionals aged 18 years and above. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Courtile
Email: info@courtile.com